Confirm the booking
Service, date, time, deposit or balance, cancellation terms and where to go. The client's receipt, sent the moment they book.
SeeMeYah Client Loop
Turn every booking into a better client journey.
Automated client messages, from booking to rebooking.
You're too busy to remember every reminder, prep message, review request and follow-up, and clients drift away because nobody brings them back. Client Loop sends the right message at the right stage of every booking, built around your real services and policies, so people turn up prepared, leave reviews and come back, without you chasing each one by hand.
Braiders
Locticians
Salons
Mobile stylists
The problem
The follow-up is where the money leaks out.
A client books, then turns up without washing their hair or bringing the right bundles. Someone forgets a deposit. A happy client walks out and never leaves the review that would have won you the next three. A retwist client means to rebook, then four months pass. None of it is about skill. It's about no one having time to send every message at the right moment. Client Loop is the part that remembers for you.
Built for your craft
Choose the version set up for what you do.
Same loop underneath. The prep guides, timing and rebooking intervals are shaped around how your service actually runs.
Client Loop for Locticians
Consultations, starter-loc prep, retwist and maintenance rebooking on the interval you set.
Client Loop for Braiders
Hair-included and prep instructions, deposit reminders, aftercare and braid-refresh rebooking.
Client Loop for Salons
Messages and rebooking by service and stylist, plus team and reception alerts behind the scenes.
What it does
Six moments, handled without you.
One set of messages, built around your services and policies, sent at the stage where each one matters.
Prepare the client
The right prep guide for the booked service: how to arrive, what to bring, whether hair is included, washed or not.
Remind before the day
A prep nudge a few days out and a clear reminder 24 hours before, with time, location and arrival instructions. Two contacts, not six.
Care for them after
Thank-you and aftercare while they're most engaged, with maintenance instructions and a route to reach you if something's wrong.
Ask for the review
A Google review request a day or two later, one gentle reminder, and it stops the moment they respond. Feeds into Reputation+.
Bring them back
A rebooking reminder shortly before your chosen interval, with a direct booking link, and a lapsed-client nudge for people who've gone quiet.
Where to start
Fix one thing first, or run the whole loop.
You don't have to switch everything on at once. Start with the part that's costing you most, as a one-off setup. If you upgrade to a monthly plan later, the setup fee comes off. Each module is a way into the same system, not a separate product.
Confirm and Prep
Confirmation, deposit info, prep guide, reminder and directions. A professional process from the moment someone books. From £149.
No-Show Reduction
Deposit and prep reminders, a clear 24-hour reminder, rescheduling wording and a missed-appointment follow-up. From £149.
Review Builder
Thank-you, Google review request, one reminder, QR code and a private route for unhappy feedback. Steps up into Reputation+. From £125.
Rebooking
Service-specific timing, rebooking reminder, direct booking link and a lapsed-client sequence. Usually the clearest payback. From £149.
Packages
Pick the plan that fits how you work.
Prices are a guide while we run the pilot. Text-message costs, where you use them, are passed through separately.
How to buy: we take these on by arrangement. Register interest below and we'll come back to you within one working day. Prices shown are a guide.
Client Loop Starter
Solo braiders and locticians
£249setup, then £29/month
- Booking confirmation
- Prep guide for your main service
- Appointment reminder
- Thank-you and aftercare
- Google review request
- One rebooking sequence
- Email delivery, one branded message set
- Set up and tested for you
Most popular
Client Loop Pro
Established stylists and independent salons
£395–£595setup, then £49–£79/month
- Everything in Starter
- Multiple service journeys
- Consultation flow
- Deposit and incomplete-form reminders
- Email and supported text-message workflows
- Lapsed-client sequence
- Internal alerts for you
- Quarterly message updates and a results report
Client Loop Salon
Multi-stylist businesses
from £795setup, then £99–£149/month
- Multiple team members
- Service and stylist routing
- Team and reception notifications
- Consultation assignment
- Follow-up and rebooking by service or stylist
- Management alerts
- Monthly performance summary
Founding customer offer
The first three founding locticians get the pilot package for £195 setup plus £29 per month, against a standard £249, in exchange for a review, a look at the before-and-after numbers and permission to use the result as a case study. You need a SeeMeYah website on LatePoint, or a controlled pilot booking setup we agree together.
How it works
Set up once, runs quietly after that.
You tell us your services, policies and timings once. We build the workflows on your website's booking system and test the whole thing before it goes live.
1
Your Automation Profile
One short form: sender name, tone, deposit and cancellation rules, prep and aftercare guides, and your rebooking interval per service.
2
Approve the messages
We draft every message in your voice. The AI Assistant helps adapt them. Nothing sends until you've signed it off.
3
Build the workflows
We set the triggers and timing on LatePoint, inside the website you already run, so the right message fires at the right stage.
4
Test end to end
We run test bookings through the whole loop and check delivery, links and timing before a single client sees it.
5
Go live
Bookings start flowing through the loop. Service reminders and marketing messages are kept separate, with opt-outs built in.
6
Read the results
A simple monthly report: reminders delivered, reviews collected, rebooking clicks and lapsed clients recovered. Real outcomes, not "emails sent".
Client Loop and the rest of the system
Client Loop sends the message. The other tools handle the rest.
The Business Toolkit gives you the forms, policies and message templates. The AI Assistant helps you write or reword a message. Client Loop is the part that decides when the approved message goes out, on its own.
Once a client leaves a review, Reputation+ manages replies and spreads that proof, and the Content Engine turns it into posts. Client Loop feeds those tools rather than doing their job. It's the operating layer that connects them.
Where it fits
The layer that brings clients back.
Digital Foundation builds the website. Booking Ready makes every profile clear. Get Found makes those profiles easy to find. The Content Engine keeps you visible. Client Loop turns each booking into the next one. Once the review lands, Reputation+ turns it into proof across your pages.
Build the foundation
Booking Ready
Get found
Stay visible
Bring clients back
Show the proof
Run your business
Done properly
Service messages and marketing, kept apart.
Confirmations, prep guides and reminders are service messages, so they can go to every client. Anything with an offer in it is marketing, and only goes to people who've opted in. We build that split in from the start, with clear opt-in choices, opt-out links, a suppression list and the date and source of every consent recorded.
We won't promise to end no-shows or guarantee a review from every request. What we do is make sure the right message reaches the right client at the right time, set up in line with UK PECR and data protection rules.
Questions
The things people ask first.
Do I have to write all the messages?
No. We draft every message around your services and policies, and the AI Assistant helps adapt them to your voice. You read them, tweak anything you want and approve. After that they send on their own.
Will it spam my clients?
No. Most bookings need two contacts before the appointment, not six. We keep the sequences short, stop review and rebooking chases the moment someone responds, and build opt-outs into anything that counts as marketing.
What booking system do I need?
To start, Client Loop runs on SeeMeYah websites using LatePoint, so we control the booking journey and can test the whole thing. If you're on Fresha, Booksy or something else, tell us and we'll look at what its current options allow before promising anything.
Can you guarantee fewer no-shows or more reviews?
No, and be wary of anyone who does. What we can do is send the deposit reminders, prep and review requests consistently, so preventable no-shows and missed reviews drop. The monthly report shows you what actually happened.
Does it text clients, or just email?
Starter is email. Pro and Salon add supported text-message workflows where they help. Text costs are passed through separately, and marketing texts only go to clients who've opted in.
How long does setup take?
Once we have your Automation Profile and your approved messages, a Starter setup is usually live within a couple of weeks, including end-to-end testing on test bookings.
Start with a pilot
Tell us how your bookings run.
Send a few details about your services and booking setup, and we'll suggest where Client Loop would pay back first. No obligation.