Audit and score
A Reputation Score out of 100 from six weighted areas: review health, responsiveness, proof coverage, recency, presentation and issue handling. Your clear starting point.
SeeMeYah Reputation+
Turn good client experiences into visible proof.
A review-management and social-proof system for Black hair businesses.
You already do good work. The trouble is the proof of it is scattered: a few Google reviews, warm WhatsApp messages, Instagram comments, before-and-afters on your phone, clients who keep coming back. Reputation+ collects genuine reviews, keeps them answered, and puts that proof where clients actually decide to book: Google, your website, your directory profile and your social.
Braiders
Locticians
Salons
The problem
The proof is already there. Nobody sees it.
A client leaves delighted and tells you so over WhatsApp, where no future client will ever read it. Three good Google reviews sit from eighteen months ago, none of them answered. Your best transformation is buried on the camera roll. When someone new is deciding whether to book you, they don't see any of it. Reputation+ is the part that gathers real client experiences, keeps them current and answered, and shows them where the decision gets made.
Built for your craft
Choose the version set up for what you do.
Same system underneath. The proof collections, review themes and service pages are shaped around how your work actually runs.
Reputation+ for Locticians
Proof organised by starter locs, retwists, microlocs and loc repair, so the right reviews meet the right service page.
Reputation+ for Braiders
Reviews sorted by style and longevity, before-and-afters kept with permission, deposit and prep concerns handled calmly.
Reputation+ for Salons
Reviews organised by stylist and service, internal reply approval, complaint escalation and a monthly team report.
What it does
Six parts, one connected system.
Collect, respond, organise, publish, recover, measure. Each part feeds the next, and all of it runs on your real services and policies.
Collect honestly
A permanent, quiet review process: Google link, branded QR code, review card, request messages and one gentle reminder. Neutral wording that asks for honest feedback, not five stars.
Respond professionally
Warm replies to good reviews, calm handling of hard ones, client privacy protected. Routine reviews answered within three working days. The AI Assistant drafts; we add approval and record-keeping.
Organise in the Proof Vault
Every useful review stored with its service, stylist, photos, permissions and themes, sorted into collections. Starter-loc proof for the starter-loc page, not three unrelated testimonials.
Publish the proof
Approved feedback becomes website and service-page testimonials, directory proof, booking-page proof and social assets. One strong review can travel from Google to your site to a TikTok slideshow.
Measure what it did
A monthly report on new reviews, response rate and time, testimonials added, proof assets made, directory views and booking clicks from proof-led pages. Real outcomes, not "requests sent".
Where to start
Fix one thing first, or run the whole system.
You don't have to commit to a monthly plan on day one. Start with a one-off that solves the part costing you most. If you move up to a subscription later, the entry fee comes off the setup. Each one is a way into the same system, not a separate product.
Reputation Check
Google, website and directory audit, your Reputation Score, five priority fixes and one rewritten reply. From £49. Credited against a full setup.
Review Ready Setup
Google review link, branded QR code, three request messages, one reminder, a printed review card, response templates and a website review button. From £149.
Review-to-Content Pack
Up to five genuine reviews turned into reply drafts, testimonial graphics, a carousel, a TikTok slideshow and directory proof. From £95. Feeds the Content Engine.
Reputation Rescue
For messy or negative feedback: a factual timeline, public-reply and private-resolution wording, escalation guidance and process fixes. From £125. Never "review removal".
Trust Everywhere Refresh
Good reviews you aren't using, put to work: Proof Vault, website and service-page testimonials, directory and booking-page proof, social assets. From £195.
Client Story
One strong experience made into a proper case study: interview, before-and-after, quote, website write-up, carousel and a SeeMeYah Media submission. From £195.
Packages
Pick the plan that fits how you work.
Prices are a guide while we run the pilot. Where you use text messages, those costs are passed through separately.
How to buy: we take these on by arrangement. Register interest below and we'll come back to you within one working day. Prices shown are a guide.
Reputation+ Solo
Independent braiders and locticians
£195setup, then £39/month
- Initial Reputation Check
- Google review link and QR setup
- Monthly review monitoring
- Up to ten response drafts a month
- Issue alerts
- Two review-to-content assets
- Proof Vault updates
- Monthly summary
Most popular
Reputation+ Pro
Established stylists and small salons
£395setup, then £79–£129/month
- Everything in Solo
- Multiple review platforms
- Up to 25 response drafts
- Four social-proof assets
- Website and directory testimonial updates
- Negative-review workflow
- Service-specific proof collections
- Fuller monthly reporting
Reputation+ Salon
Teams and multi-stylist businesses
from £695setup, then £149/month
- Multiple team members
- Reviews by stylist and service
- Internal response approval
- Complaint escalation
- Monthly team reputation report
- Website team-profile updates
- Several social-proof assets
- Quarterly reputation review
Founding locticians pilot
The first five founding locticians get the pilot for £149 setup plus £29 per month: audit and baseline score, review link and QR code, three request messages, a Client Loop review workflow, up to ten responses, the Proof Vault, a Loctician.co.uk testimonial update, four review-to-content assets, the negative-review process and a sixty-day report. In exchange for a review, a look at the before-and-after numbers and permission to use the result as a case study.
How it works
Set up once, kept current after that.
You tell us your services, tone and policies once. We build the collection process, the Proof Vault and the response workflow, then keep it running month to month.
1
Audit and score
We check Google, your website and your directory profiles, and give you a Reputation Score out of 100 with five priority fixes.
2
Your reputation profile
One short form: reply tone, the name used in responses, words to avoid, who signs off sensitive replies, and your permission preferences.
3
Set up collection
Google review link, branded QR code, review card and request messages, ready for Client Loop to send at the right stage.
4
Respond and store
New reviews get a drafted reply for your approval, then go into the Proof Vault, sorted by service, stylist and theme.
5
Publish the proof
Approved feedback goes onto your website, service pages, directory profile and social, matched to the right page.
6
Read the results
A monthly report: new reviews, response rate and time, testimonials added, assets made, and clicks from proof-led pages.
Reputation+ and the rest of the system
Client Loop sends the request. Reputation+ manages what comes back.
Client Loop decides when the review request goes out and sends one reminder. The AI Assistant helps draft an individual reply. Reputation+ is the layer around all of that: it watches for the review, gets the response approved, stores the proof, organises it by service and location, updates your website and directory, and reports the impact.
From there, the Content Engine turns selected proof into planned posts, and SeeMeYah Media can feature the strongest client stories across our channels. Reputation+ feeds those tools rather than doing their job.
Where it fits
The layer that turns real experiences into trust.
Digital Foundation builds the website. Booking Ready makes every profile clear. Get Found makes those profiles easy to find. Client Loop brings clients back. Reputation+ takes what those clients say and turns it into proof that helps the next person book.
Build the foundation
Get found
Bring clients back
Show the proof
Win the next booking
Done properly
Collected honestly, or it isn't worth having.
Since 6 April 2025, fake and misleading reviews are against UK law under the Digital Markets, Competition and Consumers Act, and the CMA can act without going to court. We build Reputation+ to stay the right side of that, because a review that isn't genuine is a liability, not an asset. We ask every client for honest feedback the same way, and we keep a private feedback route without using it to hide public invitations from anyone.
- ✕ Buy reviews or pay for stars
- ✕ Offer discounts in exchange for reviews
- ✕ Ask only the clients we think are happy
- ✕ Steer unhappy clients away from Google
- ✕ Write reviews for clients to paste
- ✕ Sell "negative review removal"
We won't promise a particular star rating or that reviews will automatically produce bookings. What we do is collect genuine feedback consistently, answer it well, and put it where it helps, set up in line with UK review law and PECR rules on service versus marketing messages.
Questions
The things people ask first.
Can you get me more five-star reviews?
We can help you get more genuine reviews by asking every client properly and at the right time, and by replying to each one. We can't promise a star rating, and anyone who does is either guessing or breaking the rules. What we can show you is more recent, better-answered proof, and where it led.
Can you remove a bad review?
No, and be wary of anyone selling that. If a review breaks Google's policies, like spam or profanity, there's a process to report it, and we'll use it where it applies. Ordinary negative feedback we handle by replying calmly in public and resolving the detail in private. Often that reply reassures the next reader more than a clean slate would.
Do I have to write the responses myself?
No. We draft replies around your tone and the actual service, the AI Assistant helps, and you approve them. Routine reviews are answered within three working days. Anything serious gets careful human assessment before we post a word.
What is the Proof Vault?
It's where your feedback stops being scattered. Every useful review is stored with its service, stylist, photos, permission notes and themes, then sorted into collections. So your starter-loc page can show starter-loc reviews, and your Birmingham page can show Birmingham clients.
How is this different from Client Loop?
Client Loop sends the review request and one reminder. Reputation+ manages everything after the review lands: the reply, the storage, the organising, the publishing and the reporting. They're built to work together, and the founding pilot connects the two.
Is buying reviews really that risky?
Yes. Google restricts profiles for fake or incentivised engagement, and since April 2025 the CMA can fine businesses for fake and misleading reviews. Genuine, well-answered reviews are the only ones worth having, and the only ones we'll set up.
Start with a pilot
Tell us how your reviews look now.
Send a few details about your business and where your reviews sit today, and we'll suggest where Reputation+ would pay back first. No obligation.