Client Journey Kit
The full path from enquiry to rebooking. Forms, policies, guides and messages that hand off to each other.
SeeMeYah Business Toolkit
The business documents your clients wish every stylist had.
Ready-to-use forms, policies, guides and messages.
Clients ask the same questions, misread your policies and turn up unprepared. The Business Toolkit gives braiders, locticians and salons ready-made documents built around how Black hair businesses actually work, so you set clearer boundaries and spend less time explaining yourself. It starts with the Client Journey Kit: everything from the first enquiry to the next appointment.
Braiders
Locticians
Salons
Educators
The problem
Your work is sorted. The admin around it isn't.
You answer the same three questions in the DMs every week. Someone books the wrong service, or turns up with the wrong hair, or cancels the morning of. Your deposit rule lives in your head, your policy is half in a Highlight and half in a caption, and new clients arrive not knowing what to bring. None of that is a skill problem. It's a documents problem, and it's fixable in an afternoon with the right set of files.
The flagship
The Client Journey Kit.
One connected system that walks a client from first message to rebooking, so they know what to expect before, during and after the appointment. Eleven documents that work together, not eleven loose files you have to stitch up yourself.
Start here
What's in the Client Journey Kit
Built for braiders and locticians. Adapted for your craft.
- Service and price guide
- Consultation questionnaire
- Booking and deposit information
- Appointment confirmation
- Hair-preparation guide
- Cancellation and lateness policies
- Client record form
- Photo-permission form
- Aftercare guide
- Review request
- Rebooking message
- Instagram, website and booking-platform versions
The range
Six kits. Pick the one that fixes your week.
Each kit solves one recognisable job. Start with the Client Journey Kit, or buy the single kit that sorts your biggest headache.
Booking Boundaries Kit
Deposits, cancellations, late arrivals, no-shows, hair-included wording. The same policy said the same way, everywhere clients read it.
Consultation and Client Care Kit
Consultation forms, hair history, suitability checks, quotes and aftercare. Strongest for locticians and colour work.
Price and Service Menu Kit
Structure the offer first, then the printable list, carousel and booking-platform menu. Turn a confusing list into one clients can book correctly.
New Client Welcome Kit
A welcome guide, directions, what to bring and how booking works, as a PDF, WhatsApp sequence and pinned post. Everything a new client needs before they arrive.
Salon Operations Kit
Opening and closing checklists, cleaning and stock, complaints, handovers and standards. The processes that keep the experience consistent, whoever's working.
An Educator and Training Kit too
For braiding, locs and hair educators: course plans, learner handbooks, registration, assessment and feedback forms. Built on real learning design, not just tidy files. Ask about it if you teach.
Built for your craft
Choose the edition set up for what you do.
One system underneath, shaped around the fields and situations you actually meet.
Toolkit for Braiders
Style, size, length, hair included and quantity, takedown, kids' bookings and inspiration photos, built into every form.
Toolkit for Locticians
Loc stage, starter method, maintenance history, repairs and recurring appointments, so consultations and rebooking run themselves.
Toolkit for Salons
Team standards, stylist allocation, opening and closing, complaints and stock, led by the Salon Operations Kit.
How much you want done for you
Three ways to get set up.
Buy the files and edit them yourself, or hand it over. Same documents, different amount of your time.
1
Download and edit
Canva, Google Docs or Word files, fillable PDFs where they fit, plus setup instructions, example wording and a checklist of what to change. You make it yours.
2
Personalised Business Kit
Fill in your SeeMeYah Business Profile once. We drop in your name, services, prices, policies, logo, colours and booking link, so it's ready to use.
3
Done for you
We set up the documents and update the agreed platforms: website, booking page, Instagram Highlights, Google wording and message templates.
Prices
Five kits, priced to start small.
Guide prices for the download-and-edit version. The Personalised Business Kit is £99–£195, and done-for-you is £195–£395, depending on the pack and how many platforms we update.
How to buy: we take these on by arrangement. Register interest below and we'll come back to you within one working day. Prices shown are a guide.
Booking Boundaries Kit
Solo pros wanting clearer policies
£19–£29one-off
- Every core policy, written out
- Short versions for each platform
- WhatsApp and reminder wording
- A checklist of what to change
Most popular
Client Journey Kit
Braiders and locticians wanting the full process
£39–£59one-off
- Eleven connected documents
- Enquiry to rebooking, sorted
- Instagram, website and booking versions
- Setup checklist and example wording
- Braider or loctician edition
Price and Service Menu Kit
Businesses with a confusing menu
£29–£49one-off
- Pricing and time worksheet
- Service-name framework
- Printable list and IG carousel
- Booking-platform menu
Salon Operations Kit
Salons and multi-stylist teams
£79–£149one-off
- Opening, closing and cleaning checks
- Stock, complaints and incidents
- Standards and handover notes
- Staff onboarding checklist
Educator Business Kit
Trainers running workshops or courses
£79–£149one-off
- Course plans and learning outcomes
- Learner handbook and policies
- Registration and assessment forms
- Feedback and certificate templates
Founding customer offer
The first five founding braiders get the full Client Journey Kit for £29, against a standard £39, in exchange for a review and permission to use the result as a case study. The loctician edition follows next.
More than pretty files
Every kit is built to actually use.
Nice templates on their own don't change anything. Each kit ships with the parts that get it into your business by the end of the week.
Editable master files
Canva, Google Docs or Word, plus fillable PDFs where they suit.
Ready-to-send messages
Short WhatsApp, DM and email versions you can paste and go.
Platform versions
Wording adapted for your website, booking platform and social profiles.
Setup guide
Exactly which names, prices, times and links to swap. No guesswork.
Implementation checklist
A short list that gets each document live: website, booking page, Highlights, reminders.
Clear usage licence
For your business, no resale as another template product. Simple and written down.
Where it fits
The layer that runs the business behind the bookings.
Booking Ready makes your profiles clear. Get Found makes them easy to find. The Content Engine keeps you visible, and the AI Assistant answers your enquiries. The Business Toolkit is the operating layer underneath all of it: the policies, forms and messages that keep the business tidy once the clients are coming in.
Tell us your services, prices and policies once through your SeeMeYah Business Profile, and the same details feed your toolkit, your profiles, your website, your assistant and your content. Write it once, use it everywhere.
Build the foundation
Booking Ready
Get found
Stay visible
Bring clients back
Run your business
Questions
The things people ask first.
Are these just generic salon templates?
No. Generic templates are everywhere and they never quite fit. These are built around the situations Black hair professionals actually meet: hair included or not, takedown, loc stages, kids' bookings, mobile travel. The braider, loctician and salon editions each carry the right fields and examples.
Do the policies count as legal protection?
They set clear expectations and cut disputes, which is most of the value. They're operational documents, not guaranteed legal cover, and we don't sell staff contracts or employment-law paperwork that needs proper professional review.
How much editing will I have to do?
On the download-and-edit version, you swap your name, prices, times and links using the customisation checklist, which is an afternoon's work. On the Personalised Business Kit and done-for-you levels, we do that for you from your SeeMeYah Business Profile.
Can I just buy one kit?
Yes. Buy the single kit that fixes your biggest headache, or start with the Client Journey Kit for the full process. Individual documents are also available on their own.
How does this connect to my other SeeMeYah services?
Your approved services, prices and policies feed straight into Booking Ready, Get Found, the Content Engine and the AI Assistant. You give us the details once, and they stay consistent across your profiles, website, listings, messages and content.
Start with a kit
Tell us about your business.
Send a few details and we'll point you to the right kit and edition, and set out what going personalised or done-for-you would look like.