Audit and score
Where the salon's reviews sit now across Google, your website and directory profiles, with a Reputation Score and five priority fixes.
Reputation+ for Salons
Every stylist's best work, in one clear reputation.
Reviews, responses and proof by stylist and service.
A salon's reputation is several stylists and several services at once, and that's hard to keep on top of by hand. Reputation+ collects reviews across the team, routes replies through your approval, and organises proof by stylist and service, so a client can see the right work from the right person before they book.
By stylist
By service
Reply approval
Team report
The problem
Good reviews come in, and nobody owns the follow-through.
In a busy salon, reviews arrive across several stylists and services, and replying to them falls between everyone. Some go unanswered for weeks. A difficult review gets a rushed reply, or none. Your strongest work sits in individual stylists' phones rather than on the pages a new client reads. Reputation+ gives that follow-through a clear owner and a clear process.
Built for a team
One reputation, organised across the salon.
Collected honestly, answered with approval, and sorted by stylist and service.
Collect across the team
Honest review requests after each appointment, tied to the stylist and service, with Client Loop sending and one gentle reminder.
Reply with approval
Drafted replies routed through your chosen approver before they post, so the salon voice stays consistent and nothing sensitive slips out.
Sort by stylist and service
Every review linked to who did the work and what it was, so proof is easy to find and easy to place.
Show it on the right page
Stylist profiles, service pages, directory profiles and social, each carrying the proof that fits it.
Escalate the serious ones
A clear route for complaints, disputes or serious allegations, assessed by a person before any public reply, with the outcome recorded.
Why us
A monthly team report, and proof that goes further.
You get a monthly team reputation report: new reviews per stylist and service, response rate and time, and testimonials added. Approved proof can update your directory profiles on Braiders.co.uk and Loctician.co.uk as well as your own site, and Client Loop sends the review requests at the right stage.
Where to start
Built for a team, priced by scope.
Same plans as the main Reputation+ page. Salon scope is set by the number of stylists, platforms and services we cover.
Reputation Check
A low-risk first step
from £49one-off, credited against setup
- Google, website and directory audit
- Your salon Reputation Score
- Five priority fixes
- One rewritten review reply
Most popular
Reputation+ Salon
Teams and multi-stylist businesses
from £695setup, then £149/month
- Multiple team members
- Reviews by stylist and service
- Internal response approval
- Complaint escalation
- Monthly team reputation report
- Website team-profile updates
Reputation+ Pro
Smaller salons and studios
£395setup, then £79–£129/month
- Multiple platforms and up to 25 drafts
- Four social-proof assets
- Website and directory testimonial updates
- Negative-review workflow and fuller reporting
Scope it to your salon
We set the price by what we cover: platforms, reviews monitored, replies drafted, assets created, website updates, team members and locations. Start with a Reputation Check from £49 and we'll map out what a full Salon setup would involve.
Questions
The things salons ask first.
Who approves the replies?
Whoever you choose. We draft replies in the salon voice and route them to your approver, whether that's you, a manager or reception, before anything posts. Nothing sensitive goes public without a person signing it off.
Can reviews be tracked per stylist?
Yes. Each review is linked to the stylist and service, so the monthly report shows new reviews per person, and stylist profiles can carry their own proof. It's recognition for the team as well as reassurance for clients.
How do you handle a serious complaint?
It doesn't get an instant reply. A serious allegation, an injury claim or a dispute is assessed by a person first, with the facts and messages checked, a brief public acknowledgement if needed, and the detail moved to private. We record the outcome and any process change.
Does the proof update our directory profiles?
Yes, with permission. Approved proof can update your Braiders.co.uk and Loctician.co.uk profiles as well as your own website and social, so the same genuine review works in more than one place.
Start with a conversation
Tell us about your salon.
Send a few details about your team, your services and where your reviews sit now, and we'll suggest where Reputation+ pays back first. No obligation.